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Shipping Policy

🚚 Shipping Policy for Ian’s Imperfects

Last updated: [Insert Date]

1. Overview

At Ian’s Imperfects, every piece is handcrafted with care. This Shipping Policy explains how orders are processed, packaged, and delivered when purchased through www.iansimperfects.net.

 

2. Order Processing Time

Processing times may vary depending on the item:

Ready‑Made Items

  • Typically ship within 2–5 business days.

Custom Orders

  • Processing times vary based on complexity.

  • You will receive an estimated timeline during the design or ordering process.

Please note: Processing time is separate from shipping time.

 

3. Shipping Methods & Delivery

We ship orders using trusted carriers such as USPS, UPS, or FedEx.
Shipping options and costs are displayed at checkout.

Delivery times depend on:

  • The shipping method you select

  • Your location

  • Carrier delays (weather, holidays, etc.)

Once your order has shipped, you will receive a confirmation email with tracking information (when available).

 

4. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Package weight

  • Destination

  • Selected shipping method

Occasionally, promotional free‑shipping offers may apply.

 

5. Incorrect or Incomplete Addresses

Please double‑check your shipping information before completing your order.
Ian’s Imperfects is not responsible for:

  • Delays caused by incorrect addresses

  • Lost packages due to address errors

  • Additional fees for re‑shipping returned packages

If a package is returned to us due to an incorrect address, you may be responsible for additional shipping costs.

 

6. Lost, Delayed, or Damaged Packages

Once a package is handed to the carrier, delivery is outside our control.
However, we will always do our best to help.

Lost or Delayed Packages

  • Please contact the carrier first using your tracking number.

  • If you need assistance, reach out to us and we’ll help however we can.

Damaged Packages

If your order arrives damaged, contact us within 72 hours with:

  • Photos of the packaging

  • Photos of the damaged item

  • Your order number

We’ll work with you to find a solution.

 

7. Contact

If you have questions about shipping, reach out anytime:

Ian’s Imperfects
📧 Email: iansimperfects@outlook.com
📍 Racine, Wisconsin, USA
🌐 www.iansimperfects.net

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